Privacy policy
Our Privacy and Data Collection Practices
Like most online businesses, SoRealGuide collects and processes information on behalf of and about our customers. We want to help our customers understand what data we collect, how we use the data we collect, who we share this data with, and how we secure and protect this data.
The purpose of this document is to share these details with our customers and anyone else interested in how we collect and process personal data.
Whenever we refer to "SoRealGuide" in this document, we are referring to the trip planning and virtual guide/concierge services provided via the website sorealguide.com by SoRealGuide Limited Partnership.
SoRealGuide Limited Partnership is a business with number 0193567001107 registered under the laws of Thailand at 111/3 Soi 21 Paholyothin Rd, T. Pakpreaw, A. Muang, Saraburi 18000.
We've tried really hard to keep this document simple and readable. If you have any suggestions for how we can improve it, please let do us know.
Account Information
When you purchase services from SoRealGuide, you can choose to create an account for yourself. This account makes it easier for you to track and manage your purchases with us. For the purpose of creating your account, we collect what we call "account data".
Account data includes:
the name of the account holder
the mailing address of the account holder
a primary and, optionally, a secondary email address, associated with the account holder and any other individual that the account holder wishes to designate
For your convenience, we may store this data at your direction as a default set of information for future domain purchases.
Our Use of Your Account Data
SoRealGuide only uses account data for the purpose of facilitating the management of your account.
SoRealGuide may share your account data with law enforcement agencies on a case-by-case basis, if necessary as part of a legal investigation. If not contrary to laws, we may notify you if this happens, depending on the circumstances. SoRealGuide may also share your account data with a third party under order from a court of competent jurisdiction related to a lawsuit or investigation. We evaluate these requests on a case-by-case basis and if not contrary to laws, we will notify you as appropriate.
We may use your account data to contact you concerning a dispute related to your account or for verification purposes to make sure no one else is accessing your account.
SoRealGuide does not share your account data with any other parties for any other reasons, with the exception of vendors of services you have requested, working under our instruction following levels of security at least as rigorous as those followed by SoRealGuide.
Location of Data Collection and Processing
Your account data and registration data are collected and processed by SquareSpace where this website is hosted. When necessary for the services you have requested from us, your data may also be processed elsewhere in accord with legal regulations.
Data Access and Correction
You may view the personal information we have about you inside your account. You also may request, free of charge, information on the scope, origin, and recipients of any stored data as well as the purpose of storage. You may request that incorrect data be corrected at any time or you may correct any data elements inside your account to which you have access.
Changes in our Privacy Policy
We reserve the right to modify this Privacy Policy at any time. If we decide to change our Privacy Policy, we will post those changes here, among other places we think you are likely to visit. We will place a date on any new privacy policy with material changes, so you will be able to see the last revision date..
Contact Us
If you have any questions, concerns, or complaints about our Privacy Policy, our practices or our Services, you may contact our Office by email at sorealguide@gmail.com. In the alternative, you may contact us by mail at:
Address: 111/3 Soi 21 Paholyothin Rd, T. Pakpreaw, A. Muang, Saraburi 18000 Thailand